UTC

Gold Standard Care

Urgent Treatment Centre

We are bridging the gap between hard-to-get GP appointments and long queues in the region’s Emergency Departments! Welcome to your Doctor-led, pay-as-you-go Urgent Treatment Centre, for those who want rapid access, high-quality care for minor illness and injury. 

BOOK ONLINE TODAY!

Urgent Treatment Centre

Doctor-led Appointments: For Ages 2 and Above. Book Online Today!
Bridging The Gap Between GP & A&E
Opening Hours
Monday - Friday 10:00 to 20:00
Saturday - Sunday 12:00 to 20:00
BOOK ONLINE TODAY!

Services

Mild Infections

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  • Sore Throat
  • Earache
  • Rashes
  • Mild Urinary Tract Infections
  • Chest Infections

Minor Stomach Upsets

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  • Minor stomach upsets (if no dehydration or severe pain)

Mechanical Back Pain

3
  • Mechanical back pain after minor injuries

Minor Head Injuries

4
  • Minor head injuries (no vomiting, not on blood thinners)

Soft Tissue Injuries

5
  • Sprains, bruises, and other soft tissue injuries not needing an X-ray
  • Simple wounds (not involving deep structures or cosmetic areas)

Foreign Bodies

6
  • Superficial, visible foreign bodies

UTC Home Visiting Service

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  • We understand many patients struggle to travel to appointments.
  • Our urgent care home visiting service provides same-day appointments to those in their own homes. Our healthcare professionals carry a range of diagnostic equipment, including ECG, urinalysis, thermometers, oxygen saturation and non-invasive blood pressure monitors.
  • For those requiring a more in-depth review, our healthcare professionals can undertake point-of-care blood testing, discuss with our senior Doctors, and arrange prescriptions or onward referral.
  • Call our team today – 02380 201561 

Hotel Medical Support

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  • With so many travellers heading to the South Coast, whether it be for work or pleasure, our hotel support services provide you access to same-day urgent care either via video consultation, in-person via our visiting service, or in clinic at our Urgent Treatment Centre. 
  • Whether you have forgotten your prescription, are feeling generally unwell or need to see a healthcare professional that doesn’t require attendance to the emergency department, our team is on hand to assist.
  • Call our team today 02380 201561
Book Now

The UTC Isn't able to treat

Children under 2 years old
Injuries likely needing x-rays or other scans
Mental health presentations
Severe pain, stroke symptoms, or serious infections
Life- or limb-threatening emergencies

If you’re experiencing chest pain, severe difficulty breathing, or any life-or-limb-threatening condition, please head straight for the Emergency Department or dial 999.

What is a Urgent Treatment Centre?

Open 7 days a week, our Urgent Treatment Centre (UTC) is located just off the M271, with free parking and refreshments. With our easy-to-use online booking appointment service, there is no need to queue up and wait; just book your 20-minute appointment now.  

Suitable for patients with minor illnesses or injuries without life-threatening features, the UTC is open to all adults and children aged over 2. 

And if you're unable to visit us?

No problem! Our home visiting team can come straight to you door or arrange hospital admission if necessary.

Call Us

Why Choose Us?

High Quality Services

Patient Focused

At Enhanced Care Services, you are at the heart of everything we do. We listen to your concerns and tailor our services to meet your unique healthcare needs.

Integration

We pride ourselves on our integrated system, which connects various healthcare services, providing a seamless patient experience. This integration ensures that patient records are promptly updated and shared, facilitating more informed treatment decisions.

Accessibility

Our Clinical Hub is strategically located to be easily accessible to as many people as possible. We are just off the motorway and have free parking. 

Providing Support

We are on hand to provide advice and support, working with you to deliver the very best.

Dependable

Our professional team are there for you at the right place, right time and with the best equipment in the industry.

Testimonials

Hear from Our Satisfied Customers

“Enhanced Care Services has consistently demonstrated excellence in their support for us as event organisers. Their team readily provides expert advice in the medical field, and we truly appreciate that nothing ever seems to be a problem for them; we know they always have our back. Their commitment and the quality of their services are highly valued.”

Meg John
Formula E London and Great Britain Sail Grand Prix

“The LTA started working with ECS for the 2024 cinch Championships at the Queens Club and we have been incredibly impressed with their professionalism, knowledge and experience within a major events environment.  We know that our spectator medical is in really safe hands with ECS and look forward to continuing to work with them going forward.”

Jen Motet
LTA

“LS Events have worked with Enhanced Care Services on Pride in London for two years, they have been integral to developing our medical operational plan for the event providing expert guidance to help achieve our clients goals.”

Beth Smith
LS Events

“It made sense to partner with ECS. Their strong track record of delivering events and enhanced capabilities complements our unrivalled experience in pre-hospital clinical care.”

Daniel Elkeles
CEO of London Ambulance Service

“The course was packed with relevant knowledge and useful in the field tips that were then tested with simulations thorough out which was engaging. The facilities were fit for purpose and always clean.”

University Of Southampton Student
First Responce Emergency Care course feedback

“Absolutely everything from the course materials to the instructors was excellent.”

Doctor S Minne
Generic Instructor course feedback

“The faculty and facilities were faultless. I enjoyed the layout of the course, without a ‘final exam’, meaning that assessment took place throughout the course, allowing us to focus on learning rather than anxiety about an exam.”

Doctor M Baldry
Advanced Paediatric Life Support course feedback

Frequently Asked Questions

What is an Urgent Treatment Centre?

Our Urgent Treatment center is a place where patients can get quick and simple medical care for minor illness including sore throats, earaches, mild urinary, soft tissues injuries and much more. With a highly trained and professional team you can receive the treatment your deserve without the long waits in A&E or for a GP.

Book your same day appointment today or contact our team for more information!

Where is the Urgent Treatment Centre located?

Our Urgent Treatment Centre is brand new to Southampton, conveniently located just off the M271 with excellent links from Southampton city centre, the New Forest, Winchester, Portsmouth and Bournemouth. Free on-site parking is available.

What can the UTC NOT treat?

We can not treat anyone who; is under the age of two, require x-rays, have mental health presentations, or any life threating emergencies including strokes, serious infections or limb threatening emergencies.

What hours are you open?

Our Urgent Treatment Centre is open Monday to Friday from 10:00 AM to 8:00 PM, and on weekends from 12:00 PM to 8:00 PM. This allows us to provide flexible access to urgent healthcare services throughout the week and weekend, accommodating your schedule and urgent medical needs.