Passionate About Patient Care
Ambulance Services
Enhanced Care Services delivers both emergency and non-emergency ambulance support, covering scheduled hospital visits, patient transport, critical care transfers, medical repatriations, and frontline 999 response services.
Our Ambulance Services
We deliver comprehensive ambulance services, from frontline 999 response and patient transport to specialist transfers, hospital admissions, repatriations, and urgent or high-dependency journeys.
Whatever the situation, we are committed to maintaining exceptional standards of care for every patient, regardless of their condition or location.
Ambulance Service Focus Areas
Private Patient Transport
Our professional yet approachable private ambulance service operates nationwide across the UK, providing reliable support whenever and wherever it’s needed.
We assist with hospital appointments, patient discharges, inter-facility transfers, relocations to different regions, and a wide range of other transport needs.
Every journey is conducted in modern, purpose-built patient transport vehicles, designed to ensure the highest standards of safety, comfort, and care.
Our experienced team is dedicated to making each trip as smooth and stress-free as possible, offering peace of mind to patients and their families alike.
Frontline Emergency Ambulance Services
Enhanced Care Services has quickly established itself as a trusted and prominent ambulance provider across the UK.
Driven by a commitment to outstanding patient care, the organisation works with highly skilled healthcare professionals from across the sector.
ECS deploys emergency ambulances, crewed by Paramedics and Emergency Care Assistants, equipped to meet or surpass the specifications required by most NHS Trusts. Having delivered more than 50,000 hours of frontline, Paramedic-led cover in 2024, the service offers experience and reliability you can depend on.
Emergency Care Assistant or Paramedic? Head to our recruitment page to find out more about joining our team.
Critical Care, Intensive Care, & Specialist Transfers
Enhanced Care Services is among a select number of UK ambulance providers able to deliver enhanced and critical care transfers. These are led by specialist Pre-Hospital Emergency Medicine clinicians and Critical Care Consultants, supported by comprehensive intensive care transfer equipment and strong clinical governance frameworks.
The organisation also undertakes complex admissions and Court of Protection transfers, including cases where patients require sedation or a general anaesthetic at home to enable safe transport to hospital.
From initial care planning and consultancy through to High Court attendance for expert witness evidence, services extend to specialist transfers delivered by a dedicated critical care team operating alongside a fully equipped emergency ambulance.
UK And Europe Ground Repatriations
We support patients returning to the UK by air following illness or injury overseas, providing onward transport to hospitals or other healthcare facilities. Our UK and European ground repatriation services include long-distance road transfers, airport collections, and direct airside handovers on the tarmac.
As a specialist provider, we manage the full spectrum of transfer requirements, from high-dependency, Paramedic-led journeys to intensive care team transfers from airside to hospital, helping to minimise air ambulance delays.
Every transfer is delivered by an experienced clinical team using a modern, fully equipped fleet, underpinned by strong clinical governance.
Specialist Ambulance Transport You Can Trust
At ECS, our purpose is to provide safe, reliable, and compassionate ambulance transport for people who need extra medical or mobility support while travelling. Whether attending a routine appointment, receiving specialist treatment, or requiring a complex transfer, our team is committed to delivering care and reassurance throughout the journey.
Our modern fleet of fully equipped ambulances is designed to accommodate a broad range of clinical needs, from seated and stretcher transfers to urgent, high-dependency, and emergency care. Crews include skilled Emergency Care Assistants, experienced Paramedics, and Doctor-led Critical Care Teams, ensuring each patient receives the appropriate level of clinical expertise.
Every vehicle is equipped with specialist manual handling systems, patient monitoring equipment, and, where necessary, advanced life support capabilities. We prioritise safety, dignity, and comfort, managing each transfer with professionalism and discretion.
Our services include:
- Non-emergency patient transport
- High-dependency transfers
- Emergency and urgent response
- Critical care and intensive transfers
- UK-wide relocation or repatriation
If you or a loved one requires medical transport that exceeds the capabilities of public transport or standard taxi services, ECS is ready to assist.
Get in touch today to speak with our dedicated transport planning team and find the right solution for your journey.
Other Services
Event Medical Cover
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Room Hire
Learn MoreFrequently Asked Questions
Who can travel with me?
Due to space limitations and to ensure the privacy of our patients, we usually limit extra passengers to one person. This is typically a relative, carer or close friend, and it is agreed upon with the patient beforehand. In all circumstances, we consider the safety of the patient and the crew and assess your requirements on the individual merits.
What can I bring with me in one of your ambulances?
Generally speaking, we allow our patients to travel with an overnight bag and any items essential for their ongoing care.
Can my guide dog travel with me in an ambulance?
If you have a guide dog or other assistance dog that you wish to travel with you, we will consider the precise circumstances and make every effort to ensure they can travel with you. The safety of the patient and crew must always come first and these scenarios are judged on a case-by-case basis.
What areas do you cover?
We are based in the south of England and primarily cover London and the south, including Hampshire, Wiltshire, Dorset, Surrey and Sussex. We do however undertake longer distance transfers regularly so please do contact our team.
