Gold Standard Care

Medical Cover for
your Event

Working with you to provide a safe environment for your event. Through experienced staff, in-depth planning and high quality equipment, we will deliver gold standard medical care to your event.

The Enhanced and Critical Care specialists

Large-Scale Medical Centres And Field Hospitals
Enhanced And Critical Care Teams
Hospital Avoidance And Specialist Minor Injury Management

WHAT IS EVENT
MEDICAL COVER?

Event medical cover is a specialist service that provides event organisers first aid and medically trained staff to look after the patrons of their event should they need any first aid or medical interventions. Event medical cover can provide first aid for patients from cuts, sprains and strains to advanced medical interventions such as life saving resuscitation. Enhanced Care Services are the leading specialists in Enhanced and Critical Care to the event industry and specialise in large-scale and high-risk events.

Expert Care, Wherever It’s Needed

At Enhanced Care Services, our mission is simple: to deliver high-quality medical cover and first aid care — no matter the injury, illness, or location.

As a leading provider of event medical services in the UK, we supply experienced clinicians and first aid professionals to a wide range of events, from major festivals, marathons, and motorsports to local fetes, exhibitions, and everything in between. Our services include everything from large-scale medical centres to first aid cover, ambulance provision and more.

We offer the following services:

Command, Control And Dispatch

1

Utilising experienced control room staff and dispatchers combined with our cutting edge technology, our command and control set up provides a robust and resilient service to ensure clinicians are alerted to any incidents in a professional and timely manner. Able to link directly into your event control delivery, this really is seamless integration.

Event Medical Centres

2

As the field hospital and event medical centre specialists, we can cater for events of any size and have extensive experience in providing facilities equipped with resuscitation, majors, minors and welfare provisions.

These facilities are designed to provide advanced levels of care, including extensive hospital avoidance to reduce the impact on the local NHS infrastructure.

Critical Care Teams

3

Our Enhanced and Critical Care teams are made up of specialist pre-hospital critical care Doctors and Practitioners who would usually be found on the country’s air ambulance services.

ECS are one of very few companies able to provide these specialist teams with extensive equipment, medicines and robust governance to safely deliver anaesthesia, emergency surgical interventions and advanced pain relief at your event.

Emergency Ambulance Provision

4

Our fleet of ambulances and rapid response vehicles, manned by qualified staff bring more support to your event. As well as being a transporting resource to our medical centre or off site if required, these vehicles provide flexibility to your event and a mobile response if needed.

Registered Healthcare Professionals

5

Enhanced Care Services has rapidly gained a reputation for providing some of the best clinicians in the event industry, and they truly separate us from other event medical providers. We conduct a rigorous selection process and provide regular continued professional development and mandatory training days to ensure our teams maintain their skills.

Our experienced team of Emergency Medicine and Critical Care Doctors, Nurses, Paramedics and First Responders will immerse themselves into the spirit of your event, whilst providing high quality and effective medical care.

Event First Aid Cover

6

Our friendly team of first responders are essential in the care we provide. Either working independently at smaller events or working alongside our healthcare professionals, they are trained to provide initial lifesaving treatments and manage minor injury and illness. Our remote clinical advice line provides senior support for our team 24/7 to ensure the best care and management for our patients.

Cold Water Immersion And Specialist Exertional Heat Illness Management

7

As one of few organisations with significant experience in the management of exertional heat illness, ECS are able to provide advanced teams capable of core temperature monitoring, cold water immersion and mass participation sports medicine provision.

Our Clients

Why Choose Us?

High Quality Services And Tailored Medical Support For Every Event.

Patient Focused

Delivering exceptional patient care is the underpinning of everything we do.

Industry Experts

Pushing the boundaries and raising standards across the event, ambulance and education sectors.

Experienced Team

Multiprofessional, experienced and passionate staff. Our amazing team sets us above the rest.

Providing Support

We are on hand to provide advice and support, working with you to deliver the very best.

Tailored Solutions

We will work with you to get the best out of your event or service, providing the infrastructure and expertise you need.

Dependable

Our professional team are there for you at the right place, right time and with the best equipment in the industry.

Effective Prehospital Care For Events, Irrespective Of location, Illness Or Injury.

Book A Service

Frequently Asked Questions

Why do I need medical cover for my event?

As an event organiser, you have a legal responsibility to provide it. All public events, regardless of their size, require cover from qualified medical professionals in case of any accidents or emergencies.

What areas do you cover?

Based in Hampshire, we primarily provide our services across London and the South of England including Sussex, Surrey, Wiltshire and Dorset, but often travel further afield having delivered care in Birmingham, Manchester, Aberdeen and beyond.

Can you provide medical cover for sporting events?

Yes, we are more than happy to provide our services at sporting events. We are highly experienced at providing services at mass participation sporting events and are specialists in exertional heat illness management, including cold water immersion. We cover a range of Triathlons, Half Marathons and Marathons including the Great Run events, Blenheim Triathlon and London Marathon Events.

Some of my staff have first aid certificates, do I still need to provide medical cover?

Yes, having a first aid certification is not the same as being a qualified professional. A first aid certificate demonstrates that the holder can provide basic medical care, but not to the level legally required for covering UK events.

Do I need a CQC (Care Quality Commission) registered medical provider for my event?

Currently in England, medical providers must be registered with the CQC to undertake ambulance transport from your event. Whilst certain exemptions currently exist for wider medical cover at temporary sporting and cultural events, this is likely to be in scope soon, and therefore, we would recommend utilising a CQC-registered provider.

Testimonials

Hear from Our Satisfied Customers

“Enhanced Care Services has consistently demonstrated excellence in their support for us as event organisers. Their team readily provides expert advice in the medical field, and we truly appreciate that nothing ever seems to be a problem for them; we know they always have our back. Their commitment and the quality of their services are highly valued.”

Meg John
Formula E London and Great Britain Sail Grand Prix

“The LTA started working with ECS for the 2024 cinch Championships at the Queens Club and we have been incredibly impressed with their professionalism, knowledge and experience within a major events environment.  We know that our spectator medical is in really safe hands with ECS and look forward to continuing to work with them going forward.”

Jen Motet
LTA

“LS Events have worked with Enhanced Care Services on Pride in London for two years, they have been integral to developing our medical operational plan for the event providing expert guidance to help achieve our clients goals.”

Beth Smith
LS Events

“It made sense to partner with ECS. Their strong track record of delivering events and enhanced capabilities complements our unrivalled experience in pre-hospital clinical care.”

Daniel Elkeles
CEO of London Ambulance Service

The course was packed with relevant knowledge and useful in the field tips that were then tested with simulations thorough out which was engaging. The facilities were fit for purpose and always clean.”

University Of Southampton Student
First Responce Emergency Care course feedback

Absolutely everything from the course materials to the instructors was excellent.”

Doctor S Minne
Generic Instructor course feedback

The faculty and facilities were faultless. I enjoyed the layout of the course, without a ‘final exam’, meaning that assessment took place throughout the course, allowing us to focus on learning rather than anxiety about an exam.”

Doctor M Baldry
Advanced Paediatric Life Support course feedback